I have been a long time user of Mozilla Thunderbird, the open source email client, on Windows. I am mostly a webmail user and I only use a desktop email client to check emails from my ISP and a couple of other POP3-only accounts. At the beginning I decided to stay away from Outlook/Outlook Express because of the non-stop patching cycle due to worms and its inability to filter spam effectively. I have tried a few other clients and I ended up sticking with Thunderbird because it’s relatively safe from worms (one still needs to be careful with attachments though) and its Bayesian spam filter is pretty good. It’s not perfect, but I thought it was simple and good enough, until lately that is. Few days ago I decided to switch to Outlook 2003, leaving Thunderbird as backup.
The first and biggest reason for my switch: the lack of an integrated calendar. I have wanted a calendar integrated into the email client for a long time. I have looked around and I haven’t found anything remotely comparable to Outlook. Before someone suggests Evolution and Kontact, no they don’t count. I do use Linux but only for its development tools. Not to mention Evolution is dog slow and using Kontact isn’t that great under Gnome. (To be fair, if I have to choose one of the two it would be Kontact.) Then last week Mozilla.org released Lightning 0.1, a Thunderbird extension that would add calendar function to Thunderbird to make it just like Outlook. I have heard about Lightning being in development for quite a while. Somehow it took them very long to release a 0.1 and I was eager to give it a spin.

It is a 0.1 release indeed because it is very raw. The release notes says there are quite a few data-loss bugs and numerous other issues to be resolved. It obvious that it has a long way to go before it becomes usable. When one considers how long it took them to release 0.1, chances are Lightning won’t be usable for at least a couple of more years. I have waited a long time and I’m not willing to wait another year or two. I’m not accusing the Lightning team being lazy or anything. I simply think they don’t have enough developers to make the project go as fast as they would like.
Thunderbird, on the other hand, seems to suffer from the same problem. Its pace of development is quite a bit slower compared to Firefox. One can call it my pet peeve, but there’s this one bug in 1.5 that drives me absolutely crazy.
I have a number of email accounts set up in Thunderbird and I check a couple of them more often than others. Whenever I launch Thunderbird as soon as the window shows up I would click on the down arrow on the Get Mail icon to pull up the list of accounts. What is happening here is that if I click on it too soon, Thunderbird would crash. To get around this problem, after the program window shows up I need to wait for a few seconds, may be click on other menu items or something, before I can click the Get Mail icon and not having it crash. One can ask why I couldn’t wait for few more seconds, and my answer is I think it’s silly that after I launched a program I have to “artificially” wait a bit more before I can use it. Sometimes I am really in a hurry or I simply forget, and it would crash and burn and I have to start over again. It drives me absolutely crazy and I don’t feel like putting up with it anymore.
So hello Outlook 2003.
Outlook’s calendar works quite well and it looks polished. I’m pretty happy with it. Unfortunately the application itself is not without problems. First of all, shortly after I installed Outlook I started to appreciate the way Thunderbird’s menu and preference panels are set up. Simply put, Outlook’s menu and preference panels are difficult to navigate. May be it’s unfamiliarity but I keep feeling like I have to get through hoops to find that preference I would like to change. Thunderbird is simpler and easier to navigate in this regard. To be fair, Thunderbird doesn’t have calendar, task list, and etc, so it *should* be simpler. But it doesn’t change the fact that I feel lost navigating through Outlook’s menus and preferences. Until I can get used to it, I think the way it’s set up is clumsy and not very efficient.
The second problem is the default character encoding when displaying emails. I have set Windows to a non-English regional setting, but I have set Office’s default language to English through the Office Language Settings tool. I also have set the default language to English in Outlook’s preference. But for whatever stupid reason it still chooses to display some of my emails with wrong character encoding.
Yes I can change it through the menu, but it’s for that particular email only and there doesn’t seem to be an option to make it the default. This is very annoying. I noticed it happens when the email header does not specify a character encoding. Shouldn’t Outlook have a default encoding option when the email message does not specify one? I really would like to know. As one can see from the picture, the font used is next to unreadable and having me to change it for every single email is a PITA. May be I’m missing something somewhere, it would be great if someone can enlighten me on this.
The feature that I miss the most from Thunderbird is the built-in Bayesian spam filter. It works quite well and I don’t have to upgrade the filter every month as Outlook requires. Outlook has some 3rd party plugins for this, but a lot of them aren’t free and the free ones aren’t very good. The one I tried causes Outlook’s memory usage to almost double. The good thing is my POP3 accounts don’t get a lot of spam, so it’s not a big issue. On the other hand, I sure as hell don’t miss the relatively long startup time. Outlook starts up a lot faster than Thunderbird and the difference is even bigger when compared to Evolution on Linux. One of the best things about Office is that its applications start up very quickly even on low-end machines. That’s why I can never get used to OpenOffice.org, it has some nice features, but it is just too slow.
At the end, by switching to Outlook, I get the very nice calendar feature I have wanted while giving up the simplicity and superiority as an email client in Thunderbird. If and when Lightning becomes as useful as (or at least pretty close) to Outlook, I may switch back to Thunderbird. But first, they better fix that damn bug which causes it to crash when clicking on the Get Mail icon.
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